Terms & Conditions

Creator Earnings & Payouts

Updated: 27th September 2026

THIS POLICY SETS OUT THE TERMS UNDER WHICH CREATORS ARE PAID FOR PAID-FOR SERVICES, INCLUDING PLATFORM COMMISSIONS, WITHDRAWALS, AND ASSOCIATED FEES.

This Creator Earnings & Payout (the “Policy”) forms part of your agreement with Company Name (“EVVA”, “we”, “our”, or “us”) and applies to your use of the Platform as a Creator.

It supplements the Creator Terms & Conditions and the General Terms & Conditions.

All defined terms used herein shall have the meaning assigned in the General Terms & Conditions, unless otherwise stated.

Please read this Policy carefully. By using the Platform as a Creator, you agree to the terms of this Policy. If you do not agree, you must not provide Paid-for Services on the Platform.

DEFINITIONS

“Creator” means a User who has completed Creator onboarding and is authorised to submit Paid-for Services or earn revenue through the Platform.

“Creator Earnings” means the portion of revenue from Paid-for Services that a Creator is entitled to receive after deduction of Platform Fees and applicable adjustments.

“Platform Fees” means the portion of revenue retained by Company Name for provision of the Platform, services, and operational overheads.

“Payout” means the disbursement of Creator Earnings from your EVVA account to your chosen withdrawal method.

“Pending Period” means the minimum time that must pass after a User transaction before those funds become eligible for withdrawal.

1. CREATOR EARNINGS STRUCTURE

  1. Creators are entitled to receive Creator Earnings on all qualifying Paid-for Services transacted via the Platform, including subscriptions, tips, pay-per-view messages, bundles, and custom content.
  2. There is no single Creator Earning Rate. Your share depends on who brought the paying User to the transaction, determined transaction by transaction:
    1. Creator-attributed — the purchase is attributed to your own link, referral or audience. You receive 75% of gross revenue; Company Name retains 25% as Platform Fees.
    2. Platform-attributed — the purchase is attributed to EVVA’s own surfaces (discovery, search, the feed, marketplace browsing, platform messaging or platform-sent email), or no qualifying attribution is established. Gross revenue is divided 50% to you and 50% to Company Name.
  3. Attribution is decided at the point of checkout under a published, versioned allocation policy, is recorded immutably against that transaction, and is not revisited afterwards. Where no qualifying attribution event exists for a transaction, the platform-attributed rate applies — the absence of attribution is itself a determination, not a pending one.
  4. The rates, the rounding rule and the allocation policy version that produced them are frozen onto each transaction at the moment it completes. A later change to the allocation policy is a new policy version and applies only to transactions after it takes effect; it does not re-price a completed transaction in either party’s favour, and neither does a subsequent correction to attribution data.
  5. Where a division leaves an indivisible remainder in the smallest unit of the transaction currency, that remainder is allocated to you, not to Company Name.
  6. Company Name bears payment-processing costs on Paid-for Services; they are not deducted from your share. Creator Earnings are calculated before any tax that may be assessed, and Company Name does not currently assess tax on your behalf — see Section 5 and your own obligations under the Creator Terms and Conditions. Creator Earnings remain subject to adjustment for refunds, chargebacks, and fraud-related deductions.
  7. Company Name may agree a different share with an individual Creator in writing. Any such agreement is given effect as its own allocation policy version, on the same terms as above.

2. WITHDRAWALS & PAYOUT PROCESS

  1. You may request a Payout of your available Creator Balance at any time, provided that:
    1. The funds have cleared the applicable Pending Period following each User transaction; and
    2. The withdrawal meets the minimum threshold applicable to your chosen withdrawal method.
  2. The standard Pending Period is seven (7) days, but this may be extended up to twenty-eight (28) days depending on factors such as account verification and user activity. The applicable Pending Period is determined by our internal fraud and risk systems, and is subject to change without notice.
  3. Payouts are processed via the withdrawal method registered in your Creator Account. Supported methods may include:
    1. Direct bank transfer;
    2. Crypto wallets (where supported);
    3. Third-party wallets/services.
  4. All Payouts are subject to standard anti-fraud, compliance, and payment provider checks.
  5. We aim to initiate all valid Payout requests within ten (10) Business Days of receipt, though this may be delayed by:
    1. Pending fraud or content investigations;
    2. Banking or third-party delays;
    3. Issues with your payment details.
  6. You are solely responsible for ensuring the accuracy and validity of your payment information. We are not liable for failed Payouts due to incorrect or outdated details.
  7. If you do not receive a Payout or believe an amount is incorrect, you must notify us within 30 days of the associated transaction. Beyond this period, no adjustments will be made.
  8. Dormant Balances & Unclaimed Earnings
    1. Scope. This section applies to your Creator Balance (net of fees/adjustments) that is eligible for payout and reflects amounts contractually owed by Company Name for your Services.
    2. UK/EEA creators.
      1. If you do not (i) request a Payout or (ii) submit a valid invoice (where required) for any part of your Creator Balance within twelve (12) months of the date the relevant Services were provided, that portion of your balance will be classified as Dormant.
      2. We will send at least two reminders (for example, at ~9 months and ~11 months) to your registered email and in-product before Dormant classification.
      3. After classification, you are deemed to have irrevocably waived your right to payment of the Dormant amount and we may close the balance and retain it.
      4. However, we may, at our sole discretion, reinstate and pay a late claim made within six (6) years of accrual, subject to compliance checks.
    3. US creators (or balances subject to US unclaimed property law).
      1. If your last known address or applicable law is in the United States, we will classify the balance as Dormant after twelve (12) months of no payout or invoice activity and perform all required due diligence outreach.
      2. If you do not respond before the applicable state dormancy period expires (typically 3-5 years, state-dependent), we will report and remit the balance to the appropriate state unclaimed property authority.
      3. You may later reclaim it from that authority. Contract terms cannot waive these statutory obligations.
    4. Rest of World creators (non-UK/EEA/US).
      1. If you are not located in the UK, EEA, or United States, the same terms as UK/EEA creators apply: twelve (12) month deadline with reminders, after which you waive payment rights.
      2. We may, at our sole discretion, reinstate and pay late claims within six (6) years, subject to compliance checks.
      3. If your local law mandates specific unclaimed property procedures (similar to US escheat laws), we will comply with those requirements instead of this provision.
    5. Self-billing. Where permitted, we may issue self-billed invoices on your behalf for VAT/tax compliance. Self-billing does not alter Dormant classification or the timelines above.
    6. No trust or client money relationship. Creator Balances are contractual receivables owed by Company Name; they are not held on trust, not client money, and not electronic money or deposits. This does not limit any mandatory safeguarding or escheat obligations that apply in your jurisdiction.
    7. How to reactivate. You can reactivate a Dormant balance at any time before the applicable deadline (six years in the UK/EEA and Rest of World; the state’s statutory period in the US) by updating required tax/KYC and submitting a payout request; we may require additional verification.

3. TAX RESPONSIBILITIES

  1. Creator Earnings are paid gross of tax. You are responsible for determining, reporting, and paying all taxes due in your jurisdiction in respect of your earnings from the Platform.
  2. We may collect or withhold taxes where required by law and will provide relevant documentation (e.g. self-billing invoices, VAT invoices, 1099’s etc.) where applicable.
  3. You agree to provide accurate tax documentation when requested and understand that failure to do so may result in delayed or withheld Payouts.

4. REFUNDS, CHARGEBACKS & ADJUSTMENTS

  1. If a User successfully receives a refund or initiates a chargeback for Paid-for Services related to your account, we may:
    1. Deduct the disputed amount from your Creator Balance;
    2. Withhold it from future Payouts if already paid out;
    3. Recover it from your payment provider in the event of a platform breach.
  2. If your account exceeds a 1.5% chargeback or dispute rate in any rolling 30-day period, we may impose a $50 USD (FIFTY US DOLLARS) administrative fee for each additional dispute. This fee is discretionary and may be waived in genuine cases of error or attempted resolution.

Need Help?

If you have questions about any of our policies or need assistance:

Company Name reserves the right to amend this Policy from time to time. The latest version will always be accessible at legal.getsimplio.com, and significant changes will be communicated where required.